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Welcome to Joost Olieroock
Data & CX consultancy

When you want to change, but do not know where to begin!

Data & Analytics

“We have a lot of data, but we are struggling to take correct actions based on it!’

Making data actionable takes the right pre-conditions and the right approach. My main activities are focussed around data & analytics. setting the approach and the steps to take to make best use of the amounts of data you are already gathering for a while now!

Product Management

Are we doing this right things at the right time? For this we need a structural portfolio, backlog and related product management!

New technologies are rappidly evolving. And ideas to do something with new technologies are not that hard to think of. But where do you start? How can you set the right priorities, taking into account your company objectives? How do you get everybody onboard?

Customer Experience

“Of course customers are important, and their experience too. Then what is next… ‘

Customer experience have been around for a while now. On a large scale companies are

Data & Analytics

  • Develop and implement D&A transformation strategies
  • Setup D&A teams
  • Analytics Translation
  • Roll out effective performance cycles

Product Management

Customer Experience

  • Customer Experience Strategy
  • Setup service design & customer analytics teams

Featured Work